https://heetsdubai.ae/ is committed to excellence and the full satisfaction of our customers. https://heetsdubai.ae/ proudly offers shipping services. Be assured that we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times. https://heetsdubai.ae/ also offers same-day dispatch. 

2. SHIPPING 

All orders for our products are processed and shipped out in 4–10 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email. 

3. WRONG ADDRESS DISCLAIMER 

It is the responsibility of the customer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping times, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address. 

4. UNDELIVERABLE ORDERS 

Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us. 

5. LOST/STOLEN PACKAGES 

https://heetsdubai.ae/ is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address but you have not received it, please report it to the local authorities. 

6. RETURN REQUEST DAYS 

https://heetsdubai.ae/ allows you to return its item(s) within a period of 3 days. Please be advised that the item(s) should be returned unopened and unused. 

7. OUT-OF-STOCK ITEM PROCESS 

https://heetsdubai.ae/ has the following options in the event there are items that are out of stock https://heetsdubai.ae/ Wait for all items to be in stock before dispatching. 

8. IMPORT DUTY AND TAXES 

When dealing with https://heetsdubai.ae/ You have the following options when it comes to taxes and import duties: You will be required to settle the requisite fees when the items arrive in the destination country.

9. ACCEPTANCE 

By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy. 

9. CONTACT INFORMATION 

In the event you have any questions or comments please reach us via the following contacts: contact us